Before uploading an employment contract, salary details or a medical certificate to an AI chatbot, ask: who receives this information—and what can they do with it?
When you submit HR information to an online AI service, you disclose it to the provider for processing. Depending on the product, settings and contractual terms, conversations may be stored, reviewed by people or used to improve AI models. Consumer and enterprise services can offer very different protections. “Publicly accessible” does not mean your conversation is automatically published, but it does mean you need to understand the service’s data handling. (support.google.com, knowledge.workspace.google.com)
Why uploading HR data can be unlawful
In Switzerland, employers may process employee data only where it concerns suitability for employment or is necessary to perform the employment contract. Swiss data protection obligations continue to apply when an AI provider processes that information. The employer remains responsible. (edoeb.admin.ch, edoeb.admin.ch)
Uploading identifiable HR records without ensuring lawful processing, appropriate confidentiality and security, and the required safeguards for international transfers can therefore breach Swiss law. Turning off model training alone does not resolve all these obligations. (edoeb.admin.ch, edoeb.admin.ch)
There is no blanket ban on AI in HR. The decisive question is whether the chosen service and its use meet your legal duties.
How Jurilo approaches this differently
Jurilo is a Swiss legal AI service subject to Swiss law and jurisdiction. Its security page sets out protections designed for professional use:
What HR should check | Jurilo’s stated protections |
|---|---|
Hosting | All customer data is hosted exclusively in Switzerland |
AI training | Customer data is never used to train AI models |
Legal accountability | Swiss company subject to Swiss law and jurisdiction |
Data protection | Alignment with the Swiss FADP and GDPR; Data Processing Agreement available on request |
Evidence for internal review | 20+ security and privacy documents accessible to clients through the SafeBase Trust Center |
These commitments give HR, legal and IT teams concrete information to review before approving the service. Employers must still ensure that the information they upload is necessary and that they are authorised to process it. (jurilo.ch, jurilo.ch)
Your employees’ data deserves the same care as your employees. Choose AI with documented protections and clear accountability.