PRIVACY POLICY — JURILO
Last updated: 1 September 2026
This Privacy Policy explains how personal data is collected and processed when you visit the Jurilo website, create or use a Jurilo account, use Jurilo services, communicate with us or otherwise interact with Jurilo.
Controller
The controller responsible for processing personal data in connection with Jurilo is:
High-Tech Connect
Itziker Dorf-Str. 82
8627 Grüningen
Switzerland
Email: contact@lawise.ai
Jurilo and Lawise.ai are product and service names used in connection with the Service.Applicable Data Protection Law
We process personal data in accordance with applicable data protection legislation, in particular the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
The GDPR may apply, for example, where we offer services to or monitor individuals located in the European Economic Area in circumstances falling within its territorial scope.What Personal Data We Process
Depending on how you interact with Jurilo, we may process the following categories of personal data:
Account and identification information
This may include:
• first and last name;
• email address;
• company or organisation;
• job title or function;
• account identifiers;
• login and authentication information; and
• information used to verify identity or company affiliation.
Subscription and transaction informationThis may include:
• subscription or plan information;
• billing details;
• transaction information;
• payment status; and
• information required to administer purchases, trials, discounts or subscriptions.
Payment-card information may be processed directly by our payment-service providers. Jurilo does not necessarily receive or store complete payment-card details.
User ContentWhen using Jurilo, users may submit:
• legal questions;
• prompts;
• documents;
• contracts;
• company policies;
• correspondence;
• tax-related information;
• uploaded files; and
• other information submitted for analysis.Such content may contain personal data relating to the user or third parties.
Usage and technical information
We may process technical information such as:
• IP address;
• device and browser information;
• operating system;
• date and time of access;
• pages or functionality used;
• login events;
• system and security logs;
• usage volume;
• error information; and
• other information necessary to operate, secure and improve the Service.Communications
When you contact us, we may process your name, contact details, company information and the contents of your communication.
Why We Process Personal Data
We process personal data where necessary for purposes including:
• creating and administering Jurilo accounts;
• providing Jurilo functionality;
• processing legal questions, prompts and documents submitted by users;
• authenticating and verifying users;
• verifying company affiliation where necessary;
• managing subscriptions, payments and trials;
• providing customer support;
• communicating about the Service;
• maintaining security and preventing fraud and abuse;
• detecting violations of our Terms of Use;
• preventing attempts to circumvent account suspensions or exclusions;
• maintaining and improving the performance and reliability of Jurilo;
• complying with legal and regulatory obligations;
• establishing, exercising or defending legal claims; and
• sending marketing communications where permitted by law.We do not use personal data for purposes incompatible with the purposes for which it was collected unless permitted or required by applicable law.
Legal Bases Under the GDPR
Where the GDPR applies, processing may be based on one or more of the following legal bases:
• performance of a contract or steps taken at the user's request before entering into a contract;
• compliance with legal obligations;
• our legitimate interests or those of a third party, provided such interests are not overridden by the rights and freedoms of the individual; or
• consent, where consent is required.Our legitimate interests may include operating and improving Jurilo, protecting our systems and users, preventing fraud and misuse, communicating with customers and developing our business.
Legal Questions, Prompts and Uploaded Documents
Jurilo is an AI-powered legal research, information and document-processing platform.To provide the requested functionality, information submitted by users must be processed by Jurilo and by infrastructure or technology providers involved in operating the Service.
Users should only submit personal data and confidential information that they are authorised to provide and process through Jurilo.
Where a user submits personal data relating to third parties, the user is responsible for ensuring that such processing is lawful.
For business and Enterprise customers, additional data-processing or confidentiality agreements may apply.
AI Processing
Jurilo uses artificial intelligence and automated processing to provide legal research, analysis, drafting and document-processing functionality.User inputs may therefore be processed automatically in order to generate the requested output.
Jurilo may use multiple technical components, models, databases and processing steps in generating an answer.
Where third-party technology providers are involved, they are selected and managed in accordance with applicable contractual, security and data-protection requirements.
Use of Customer Content for Model Training
Jurilo does not use confidential customer documents, legal questions or other customer content to train publicly available general-purpose AI models.Where external AI or infrastructure providers are used to process customer content, Jurilo seeks to use service configurations and contractual arrangements appropriate for professional and business use.
Jurilo may process technical and usage information to operate, secure, evaluate and improve the Service, subject to applicable law and contractual commitments.
Hosting and Processing Locations
Jurilo is designed for professional use in Switzerland and Europe.Jurilo uses infrastructure and service providers located primarily in Switzerland and Western Europe.
Certain specialised technology providers may process limited information from other jurisdictions where necessary to provide the Service.
Where personal data is transferred internationally, we implement appropriate safeguards as required by applicable data-protection law. These may include adequacy decisions, recognised contractual safeguards or other legally permitted mechanisms.
Specific hosting, processing or data-residency commitments agreed with Enterprise customers take precedence where applicable..
Service Providers
We may engage specialised service providers to operate Jurilo.These may include providers of:
• cloud and server infrastructure;
• artificial-intelligence technology;
• databases;
• authentication;
• cybersecurity;
• email and communications;
• payment processing;
• analytics;
• monitoring and error detection; and
• customer support.Service providers receive personal data only to the extent reasonably necessary for their respective functions and are subject to appropriate contractual obligations where required.
Disclosure of Personal Data
We do not sell personal data.
We may disclose personal data:
• to service providers acting on our behalf;
• where necessary to provide the Service requested by the user;
• to professional advisers where necessary;
• where required by applicable law, court order or competent authority;
• where necessary to protect Jurilo, its users or third parties;
• in connection with the establishment, exercise or defence of legal claims; or
• in connection with a merger, financing, restructuring, acquisition or transfer of the business, subject to applicable data-protection requirements.Security
We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, loss or destruction.
Measures may include, depending on the relevant system:
• encrypted communications;
• access controls;
• authentication mechanisms;
• infrastructure security;
• logging and monitoring;
• separation of access rights;
• backup and recovery mechanisms; and
• organisational security procedures.No internet-based system can provide absolute security. Users are also responsible for protecting their account credentials and devices.
Retention
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected or where retention is required by law, contract, security requirements or legitimate business needs.
Different retention periods may apply to different categories of information.
Account, transaction and business records may be retained where required to comply with Swiss accounting, tax or other legal obligations.
Security information may be retained where reasonably necessary to detect and prevent fraud, abuse or attempts to circumvent previous account restrictions.
When information is no longer required, it is deleted or anonymised in accordance with applicable requirements.
Fraud Prevention and Account Exclusion
Jurilo requires users to provide truthful identity and company information.
Where we reasonably suspect identity fraud, impersonation, deliberate falsification of company information or attempts to circumvent an account suspension or permanent exclusion, we may process relevant account, identification, security and technical information to investigate and prevent such conduct.
Where permitted by applicable law, limited information necessary to enforce a permanent exclusion may be retained even after an account has been terminated.
This processing is undertaken for the protection, security and integrity of Jurilo and its users and is subject to applicable data-protection law.
Cookies and Similar Technologies
The Jurilo website may use cookies and similar technologies necessary to operate the website and Service.
These technologies may also be used, where permitted, to understand website usage and improve our services.
Where consent is legally required for non-essential cookies or technologies, such technologies will be used subject to the applicable consent requirements.
Users can also manage certain cookie settings through their browser.
Marketing Communications
We may send information about Jurilo, new functionality, events, webinars or related services to existing or prospective business contacts where permitted by applicable law.
Where required, such communications are based on consent.
Recipients may unsubscribe from electronic marketing communications using the unsubscribe mechanism provided or by contacting us.
Service-related communications necessary to administer an account or subscription are not marketing communications.
Your Rights
Depending on applicable law and the circumstances, individuals may have rights including:
• obtaining information about the processing of their personal data;
• requesting access to personal data;
• requesting correction of inaccurate personal data;
• requesting deletion of personal data;
• requesting restriction of processing;
• objecting to certain processing;
• withdrawing consent where processing is based on consent; and
• receiving certain personal data in a portable format where applicable.These rights may be subject to statutory limitations or exceptions.
Requests can be sent to contact@lawise.ai.
We may need to verify the identity of the person making a request before providing access to or modifying personal data.
Complaints
Individuals may contact us directly with questions or concerns about our processing of personal data.
They may also have the right to contact the competent data-protection supervisory authority.
In Switzerland, the relevant federal supervisory authority is the Federal Data Protection and Information Commissioner (FDPIC/EDÖB).
Where the GDPR applies, individuals may also have the right to lodge a complaint with the competent supervisory authority in the EEA.
Third-Party Websites
Jurilo may contain links to external websites, legal sources or other third-party services.
We are not responsible for the privacy practices of independent third parties. Their own privacy policies apply when users access their services.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in Jurilo, our technology, legal requirements or data-processing practices.
The current version will be published on the Jurilo website.
Where appropriate or legally required, we will provide additional notice of material changes.
Contact
For questions concerning privacy or the processing of personal data:
Jurilo / High-Tech Connect
Itziker Dorf-Str. 82
8627 Grüningen
Switzerland