Why ChatGPT is unsuitable for legal questions – and Jurilo remains the safe choice

OpenAI has just revised its terms of use and explicitly stated that ChatGPT may not be used for legal or medical advice.
This officially confirms what experts have known for a long time: ChatGPT is not a tool for legally binding information.

What the new terms of use say

The updated terms of use for Europe, Switzerland and the United Kingdom (effective from 29 April 2025) state:

"Providing tailored advice that requires a license – such as legal or medical advice – is not permitted without the involvement of a licensed professional."
(Source: openai.com/policies/eu-terms-of-use)

This means: Anyone who uses ChatGPT for legal questions potentially violates the terms of use – and also risks receiving false or fabricated information.

Why ChatGPT is legally dangerous

In recent months, we have observed numerous hallucinations on legal topics – particularly in employment law, tax law and tenancy law.
ChatGPT often responds very convincingly, citing article numbers, legal provisions or even links to forms and authorities that do not exist at all.

The problem lies at the core of the technology:
A so-called Foundation Model was trained to always provide an answer – even when it has no reliable source. It invents facts to fill gaps, and this can have serious consequences in legal application.

How Jurilo does it differently

Jurilo was developed precisely to avoid these risks.
Our AI draws exclusively on verified legal data sources and is reviewed weekly by Swiss lawyers.
Foundation Models are used at Jurilo only for linguistic refinement or supplementing general topics – not for the legal assessment itself.

Jurilo offers:

  • Verified answers with article references and sources

  • No hallucinations or fabricated legal texts

  • 100% Switzerland-focused, continuously updated

  • Explanations in simple language, so that laypeople can also understand complex legal questions

Conclusion

ChatGPT is an impressive language model – but not a legal advisor.
For legal questions, you need verified content, local legal knowledge and legal oversight.
That is exactly what Jurilo offers, the Swiss legal AI with weekly reviewed answers.

👉 Try Jurilo for free now

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Ready to make legal work Faster & Safer?

Verified answers with citations

Core workflows for everyday questions

Fast onboarding

No pressure. One short call to see if Jurilo fits your workflows. Join Swiss teams who've made legal work simpler.

Ready to make legal work Faster & Safer?

Verified answers with citations

Core workflows for everyday questions

Fast onboarding

No pressure. One short call to see if Jurilo fits your workflows. Join Swiss teams who've made legal work simpler.